If you own a business that provides consumer products or services, there's a good chance that you have an online presence of some sort. After all, you want to stay abreast of what your customers are saying, as this will provide you with the knowledge that will make your business better. It can be difficult to pivot, though, especially with the potential onset of negative online reviews. Here are a few myths regarding Long Island SEO and the truth that you should know.
"A negative review doesn't reflect my company." No matter how confident you may be in your company, it may not be foolproof. Every business can stand to improve, in some way or another, which is one of the reasons why negative reviews may be surprisingly helpful. They can help you determine weaknesses that you, as well as your employees, can strengthen. Instead of looking at these reviews as personal attacks, use them as feedback to improve.
"Just because someone posts a review doesn't mean my website is in jeopardy." While a single negative review doesn't exactly equate to a huge Long Island SEO loss, it's important to look at the bigger picture. Even a single review can cause others to speak up, airing their grievances in the process. Furthermore, search engines take user content, negative or otherwise, when determining the placement of websites. Authorities on SEO like fishbat.com will agree.
"I won't be able to get rid of a negative review." This isn't always the case, depending on the platform where said review was posted. One of the ways that you can get rid of it is by contacting the person that posted it in the first place. Professionalism goes a long way in this regard. By hearing them out, and doing well by them, you may be able to get rid of the review in question. Needless to say, this will do wonders for your online reputation.
"I can't reduce the risk of negative online reviews." If you think that you're without help, in this sense, you'd be wrong. In fact, reducing this level of risk can be as simple as providing satisfactory customer service. If a customer contacts your company about a product that came to them defective, issue a replacement. By providing this level of customer service, you can easily earn a positive user review instead of a negative one.
"A negative review doesn't reflect my company." No matter how confident you may be in your company, it may not be foolproof. Every business can stand to improve, in some way or another, which is one of the reasons why negative reviews may be surprisingly helpful. They can help you determine weaknesses that you, as well as your employees, can strengthen. Instead of looking at these reviews as personal attacks, use them as feedback to improve.
"Just because someone posts a review doesn't mean my website is in jeopardy." While a single negative review doesn't exactly equate to a huge Long Island SEO loss, it's important to look at the bigger picture. Even a single review can cause others to speak up, airing their grievances in the process. Furthermore, search engines take user content, negative or otherwise, when determining the placement of websites. Authorities on SEO like fishbat.com will agree.
"I won't be able to get rid of a negative review." This isn't always the case, depending on the platform where said review was posted. One of the ways that you can get rid of it is by contacting the person that posted it in the first place. Professionalism goes a long way in this regard. By hearing them out, and doing well by them, you may be able to get rid of the review in question. Needless to say, this will do wonders for your online reputation.
"I can't reduce the risk of negative online reviews." If you think that you're without help, in this sense, you'd be wrong. In fact, reducing this level of risk can be as simple as providing satisfactory customer service. If a customer contacts your company about a product that came to them defective, issue a replacement. By providing this level of customer service, you can easily earn a positive user review instead of a negative one.
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To learn more about online reputation management and SEO, please consult fishbat now.
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