lundi 2 avril 2018

A Long Island Advertising Agency's Do's And Don'ts Of Account Management

By Paula Hess


The work that Long Island advertising agencies are responsible for falls on the shoulders of many. This brings us to the topic of account management, which is the process by which various clients are addressed and assisted. For specialists in this field, this is effortless. For those that are new to this endeavor, assistance may be required. Here are a few of the most important do's and don'ts that will yield the utmost success.

DO research on your clients. One of the most important roles of an account manager, according to companies like fishbat, is understanding what clients are all about. What are their goals? What is it that they plan to sell or provide to the public? These are just a few questions worth bringing up during the initial relationship building process. This is just the start of the advice that Long Island advertising agencies can provide.

DON'T think that account management is a one-person task. As a matter of fact, it's most effective when done alongside other people. While it's your responsibility to serve as a point of contact and the provider of different services, other services must be delivered by coworkers. These include, but aren't limited to, graphics, web design framework, and written content. By collaborating with those that provide such services, your ability to provide a solid service will be sharper.

DO understand the importance of communication. If you're going to be an account manager, and one that people can trust, communication goes a long way. This is especially true if your clients come to you with questions or concerns. Instead of brushing them off, address these as quickly as possible. You should also provide enough information so that they will have a better understanding of where their time and money is going.

DON'T be afraid to test out different strategies. As a matter of fact, this is mandatory if you wish to work with a number of clients. There is no one strategy that works for everyone, which is understandable given the unique goals that everyone strives for. This is why it's important to test out different strategies so that you can determine what works best. When you innovate, you stand a greater chance of helping others.




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