samedi 21 février 2015

Key Features Of Top Remote PC Assistance

By Olivia Cross

If you have any experience with computers, chances are that you've been asked at one time or another to play troubleshooter for a friend or family member. There's also a good chance that your assistance is being provided to the same individuals over and over again. For most people, this help often necessitates traveling to the other person's house to gain access to his or her computer. With any of the top remote PC assistance programs, that travel can be completely eliminated.

Fixing someone's computer is usually not a problem when you're already there. Sadly, though, that's usually not the case. As a result, there are certainly going to be times when you just wish that you could manage a friend's computer problems from home. There are software programs that allow that access, but you need to know which of the many available features you should be considering before you choose a single program.

The first thing to consider is price. Now, there are some fine paid options out there, and some of them have a variety of additional features that are perfect for professional technicians who earn their living troubleshooting problems. For casual troubleshooters, however, free is always best. There are a variety of these free options out there, including the built-in Windows software.

You also want something that is easy to install. The last thing you need is to have to travel to help a friend install a program for remotely accessing his or her system at the very moment when they need you troubleshooting some other problem. Simple installations are available, so those concerns are easily addressed. And, for those family members who are truly clueless about computers, you can always install it for them well in advance of their next troubleshooting need.

With the Windows, Mac, and Linux operating systems all in use, software needs to be able to connect computers that have different operating structures. Windows remains the choice of most business and personal users, but it is still helpful to have that kind of cross-platform connectivity available.

Some programs allow you to set up a permanent portal to the other user's system, which can be a tremendous aid if you are the person with primary responsibility for maintaining that computer. Most users don't require this option, but it can be a handy tool to have if you have someone who really struggles with computers.

In most instances, however, a temporary secure access program is a better option. Most people are hesitant to use programs that they see as creating vulnerabilities in their own system, for obvious reasons. Temporary sessions are generally viewed as safer than permanent portals. And since people who are unfamiliar with computers often have a certain degree of paranoia about security, it's important to offer them that peace of mind.

Now, you may be one of those people who loves being summoned to friends' houses at all hours to deal with seemingly simple computer issues. Chances are, though, that these summons are more than a little bit annoying. The good news is that you can avoid them by remotely accessing those computers using this type of software.

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